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How Managed IT Support Yields ROI: What You Need to Know

In recent years, managed IT support has become a pivotal presence in the modern business landscape because of the wide range of benefits that it offers in the long run.

Compared to the olden days wherein getting IT assistance depended on having in-house staff (which posed logistical hurdles), keeping your tech in ship-shape no longer relies on internal hiring. In fact, businesses across various industries have taken it upon themselves to start harnessing the power of outsourcing because of the various benefits it poses.

Despite all the different strong points that managed IT support carries and potentially provides, the reality is that many small and medium businesses are still apprehensive about adopting it. While there are many ways to answer the question of why they’re so apprehensive about it, the best explanation is that business owners aren’t as aware of their ROI capabilities.

Is there a potential ROI that comes with managed IT support?

Like any other expense, the idea of enlisting managed IT support services is surrounded by concerns that wonder whether or not it is worth it.

Compared to other expenses, the solution in question often gets snubbed by businesses out of the sheer fear of having another sunk cost and a complete lack of education. What most conservative business owners fail to understand when gauging the opportunity at hand is that it bears the biggest potential to generate returns as opposed to other options!

So, to answer your question: yes, there is a definite return that can be attained through the use of managed IT support, and a significant one to accurately put it.

How does managed IT support generate a high ROI?

Admittedly, the idea of generating returns from managed information technology support can seem rather invalid because of how fundamental the tasks involved in the investment are. However, the accepted truth is that there are many concrete ways that enlisting an expert’s services—such as those rendered by Bracer—can yield ROI, such as:

Return-generating benefit #1: Cybercrime prevention

As a whole, cybercrime costs Canadian businesses billions of dollars in damages per year, and this number isn’t going to go down anytime soon because of how advanced hackers are. From phishing attacks and ransomware to full hacking onslaughts, today’s digitally-dependent companies are at a greater risk of experiencing cybercrime (and your business is no exception).

In times like these, where digital safety is at its most vulnerable, it pays to have a dependable expert handle all your IT services so that no troubles will come along the way. Once your technological systems are maintained and managed with round-the-clock care, you’ll be able to save hundreds of thousands to millions in potential damages throughout your business’s lifetime!

Return-generating benefit #2: Business interruption prevention

Among the different assets that the average managed IT service provider can offer, one of the most valuable ones is the ability to prevent the likelihood of business interruption!

Depending on the business, the average total loss that one incurs whenever business interruptions are experienced will add up to a few hundred dollars in losses per minute. Fortunately, these interruptions are preventable because outsourced help can keep everything in running shape by carrying out the following tasks:

  • 24/7 monitoring (identify issues before they impact the team)

  • Preventative maintenance (latest security and stability updates)

  • Strategic redundancies (fault-tolerant highly-available designs to protect critical systems and keep them online)

  • Disaster recovery planning (major incident plan to keep impact low)

  • Asset management and evergreening (proactively replacing equipment and software to achieve maximum reliability and performance)

  • Proactive and on-going security (reducing the likelihood of events such as ransomware)


In today’s digitally-driven era, it is critical for small to medium businesses to start considering the valuable opportunity of investing in outsourced IT services. This is especially vital when it comes to the potential ROI involved. With a dependable service provider’s help, you can keep your operations as airtight as possible and ensure that no unwanted issues come up along the way!

We provide quality managed IT services in Alberta for small and medium businesses all over the country. Get in touch with us today to learn more about how we can best serve your needs!


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