Like traditional private branch exchange (PBX) systems, Cloud PBX is a business communication solution that allows employees to receive calls from both inside and outside their company network without using a public telephone line. Instead of being billed for every call, Cloud PBX services only charges for calls made outside the company network. Because the calls are made using Voice Over Internet Protocol (VoIP), the cost incurred for such calls is vastly cheaper than what t

Like traditional private branch exchange (PBX) systems, Cloud PBX is a business communication solution that allows employees to receive calls from both inside and outside their company network without using a public telephone line. Instead of being billed for every call, Cloud PBX services only charges for calls made outside the company network. Because the calls are made using Voice Over Internet Protocol (VoIP), the cost incurred for such calls is vastly cheaper than what t

It’s quite common to see small businesses hire a small in-house team to cater to the whole company’s IT needs. While this is better than having no dedicated IT team to perform these specialized duties, this is rarely a sustainable option. In this situation, business owners are in an awkward position of having IT needs that exceed a two-person team’s capabilities, yet not having enough flexibility to hire more people just yet. As such, instead of hiring a few heads that you ca